Terms and Conditions

EFFECTIVE DATE: MAY 18, 2025

Welcome to KOOZI. By using our website [www.koozihome.com] ("Site") or purchasing from us, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order or accessing our content.

1. General Overview

This website is operated by KOOZI. Throughout the site, the terms “we”, “us” and “our” refer to KOOZI. By accessing our website, browsing, or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”, “Terms and Conditions”), including additional policies referenced herein.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. Eligibility & Use

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase on our site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. Product Information & Availability

All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to modify or discontinue any product without notice. We do our best to display our products accurately, but we cannot guarantee that your monitor's display of any color will be accurate.

4. Pricing & Payments

All prices are listed in Philippine Peso (PHP) and include applicable taxes unless otherwise noted. We accept major credit cards, PayPal, and other secure payment methods. We reserve the right to refuse any order placed with us.

5. Shipping & Delivery

Please review our Shipping & Delivery Terms for information on shipping timelines, processing times, and delivery expectations. KOOZI is not responsible for delays due to customs, weather, or courier issues.

6. Returns & Refunds

You may request a return for eligible items within 3 days of delivery. Returned items must be in original, unused condition and in original packaging. Refunds are issued to the original payment method. For more details, visit our Returns & Exchanges Policy.

7. Intellectual Property

All content on this website, including but not limited to logos, product names, images, designs, and text, is the property of KOOZI and is protected by applicable copyright, trademark, and intellectual property laws. You may not use our content without written permission.

8. Privacy

Your submission of personal information through the store is governed by our Privacy Policy, which describes how your data is collected, used, and protected.

9. Limitation of Liability

KOOZI shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services. Our total liability shall not exceed the amount you paid to us for the product in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless KOOZI and our affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.

11. Changes to These Terms

We reserve the right to update, change or replace any part of these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines without regard to conflict of law principles.

13. Contact Information

Questions about the Terms and Conditions should be sent to us at koozihomeware@gmail.com.